Privacy & Cookie Policy

PRIVACY INFORMATION PROCESSING OF PERSONAL DATA

(Privacy statement pursuant to art. 13 of the EU regulation (EU) 2016/679)

Dear customer, we hereby inform you that the data you provide us will be processed according to correctness, lawfulness, transparency principles and protection of your privacy and your rights in compliance with the provisions of art. 13 and 14 of the European Regulation (EU) 2016/679 (General Regulation on the Protection of Individuals with regard to the processing of personal data, hereinafter “Regulations” or “GDPR”) on the protection of personal and sensitive data. The present information, pursuant to art. 6 of the Regulations regards the personal data sent by the visitor during the filling in of the contact forms on our website, made available in order to allow visitors to contact the manager of the site by sending an e-mail with their contact details through the aforementioned form and any notations or preliminary questions and data that our system could automatically record while visiting the site:

  • when filling out a contact form, the computer system could register the vehicle and the site through which it has accessed our site while the data that will voluntarily give us through the contact forms will be turned into an email that can be stored in the e-mail system. Your data may also be recorded in a database on the server relating to the website;
  • while visiting the site, even if you do not fill out a contact form, we may automatically collect some user information, such as the medium and the site through which you accessed our site, its IP address, the date and time of access to our service, the hardware, software or browser that uses and information on the operating system of your computer, on its clicks, on the pages you visited on our site and the operations performed.

 

  1. PURPOSE OF THE PROCESSING OF PERSONAL DATA

The purpose of the processing of your data is to provide you with a better browsing experience in line with the preferences already shown in the navigation or in the possibility of contacting you through the contact details that you sent us in order to process any requests contained in the message sent to us via the contact forms, arrange an appointment at the facility closest to you or inform you of any event reminders, messages and promotional initiatives and market research promoted by the structures adhering to our project.

 

  1. DATA NATURE AND PROCESSING METHOD

Browsing Data:

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected and saved to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses, the addresses in URI notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server and other parameters related to the operating system and the user’s computer environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning.

Data provided voluntarily by the user:

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site or the completion and submission of contact forms entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the missive. The processing is carried out directly by the data controller, also through its internal agents.

Cookies:

Cookies are short fragments of text that allow the web server to store information to be reused during the same visit to the site (session cookies) or later, even after days (persistent cookies). Cookies are stored, according to user preferences, by the single browser on the specific device used (computer, tablet, smartphone). Similar technologies such as, for example, transparent GIFs and all forms of local storage introduced with HTML5 can be used to gather information on user behavior and use of services. While browsing these types of cookies will be installed on the site: session, analytics and profiling of third parties and in the following of this document we will refer to cookies and all similar technologies simply by using the term “cookies”.

Based on the characteristics and use of cookies we can distinguish different categories:

  1. Technical cookies: they are used only to “carry out the transmission of a communication over an electronic communications network, or to the extent strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide such service”. They are not used for other purposes and are normally installed directly by the owner or operator of the website. They can be divided into navigation or session cookies, which guarantee the normal navigation and use of the website; functional cookies, which allow the user to navigate according to a series of selected criteria in order to improve the service rendered to the same. For their installation the prior consent of users is not required, while the obligation to provide information pursuant to art. 13 of the Code, that the site manager, if he uses only such devices, will be able to provide in the manner he deems most suitable.
  2. Profiling cookies: they are those able to create profiles related to the user and are used in order to send advertising messages in line with the preferences expressed by the same in the context of surfing the net. In view of the particular invasiveness that such devices can have in the private sphere of users, European and Italian legislation requires the user to be adequately informed about their use and express their valid consent. Article 122 of the Code states that “the storage of information in the terminal equipment of a contractor or a user or access to the informations already filed is permitted only on condition that the contractor or the user has given his consent after having been informed with the simplified procedures referred to in Article 13, paragraph 3 “(Article 122, paragraph 1, of the Code). This site uses profiling cookies.
  3. Third-party cookies: 1. Visiting the website you can receive cookies from sites managed by other organizations (third parties), such as the scripts or social plugins of Facebook, Twitter, Google, LinkedIn. These are parts of the page visited, generated directly by the aforementioned sites and integrated into the page of the host site. The most common use of social plugins is aimed at sharing content on social networks. The presence of these involves the transmission of cookies to and from all sites operated by third parties. The management of information collected by “third parties” is governed by the relevant information to which reference is made. To ensure greater transparency and convenience, the following are the web addresses of the various information and how to manage cookies.

Facebook: https://www.facebook.com/help/cookies/

Twitter: https://support.twitter.com/articles/20170514

LinkedIn: https://www.linkedin.com/legal/cookie-policy

Google: http://www.google.it/intl/it/policies/technologies/cookies/

https://www.google.it/policies/privacy/partners/

 

This site also includes certain components of analytical cookies of third parties transmitted by:

Google Analytics: a web traffic analysis service provided by Google. Also in this case these are third-party cookies collected and managed anonymously to monitor and improve the performance of the host site (performance cookies). Google Analytics uses cookies to collect and analyze anonymous information on the behavior of use of the website, including the user’s IP address. This information is collected and processed in order to draw up reports regarding the activities on the websites themselves. Google does not associate the IP address with any other data held by Google nor does it attempt to link an IP address with the identity of a user. Google may also communicate this information to third parties where required by law or where such third parties process the information on Google’s behalf. This site uses the Google analysis tool to monitor or collect personal identification information. The user can selectively disable the action of Google Analytics following the directions specified at the following link: https://tools.google.com/dlpage/gaoptout.

Session cookies remain active only until the browser is closed or the log-out command is issued. Persistent cookies remain active when the browser is closed to be available in subsequent visits by the user. In some cases a deadline is set, determined by the server when they are created, while in others the duration is unlimited until the user has removed it.

HOW TO MANAGE AND DEACTIVATE COOKIES

The user can decide whether or not to accept cookies using the settings of his browser. The usability of public content is also possible by completely disabling cookies, while the total or partial disabling of technical cookies can compromise the use of site features reserved for registered users. The disabling of “third-party” cookies does not in any way affect the navigability of the sites. The setting can be defined specifically for different websites and web applications. In addition, browsers generally allow you to customize the settings for different types of cookies, define whether to accept them or not and proceed with their removal.

Below are the links to the main browsers:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=it

Mozilla Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie

Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9

http://windows.microsoft.com/it-it/windows-vista/block-or-allow-cookies

Opera: http://help.opera.com/Windows/10.00/it/cookies.html

Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT

To learn more about how to manage cookies in your browser:  http://aboutcookies.org

For more information on cookies and to manage your preferences on third-party profiling cookies, please visit:  http://www.youronlinechoices.com

To simplify your choices and in compliance with current legislation, D.F.V. S.r.l., provides you with a management tool for the selective activation and deactivation of unwanted cookies among those controlled or controllable by D.F.V. S.r.l.

Within the tool (Privacy preferences) is listed in categories all the cookies we manage or knowingly hosted.

OTHER COOKIES OF THIRD PARTIES

By visiting a website you may receive cookies from both the visited site (“owners”) and from sites managed by other organizations (“third parties”). An example is the presence of “social plugins” for Facebook, Twitter, Google+, LinkedIn, etc. These are parts of the page visited generated directly by the aforementioned sites and integrated into the page of the host site. The most common use of social plugins is aimed at sharing content on social networks.

The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of information collected by “third parties” is governed by the relevant information to which reference is made. To ensure greater transparency and convenience, the following are the web addresses of the various information and how to manage cookies.

 

  1. NATURE OF THE CONFERENCE AND CONSEQUENCES OF REFUSAL

This site collects and processes data based on your consent. With the use or consultation of this site visitors and users explicitly approve this information and consent to the processing of their data in relation to the methods and purposes described below, including any disclosure to third parties if necessary for the provision of a service. The provision of data and therefore consent to the collection and processing is optional. Failure to provide and / or consent to the processing of your data for the purposes described here will determine the inability to contact you and process your request, send communications related to our promotional activities or provide some services and the browsing experience on the site could be compromised.

 

  1. DURATION OF TREATMENT

All data acquired through our website will be kept for a period of time no longer than necessary for which they have been processed, in accordance with the provisions of the privacy authority in the previous period not exceeding 12 months. Upon expiry of the aforementioned retention period, personal data will be automatically deleted, or anonymised in a permanent and non-reversible manner.

 

  1. SECURITY MEASURES

This site processes the data of users in a lawful and correct manner, adopting the appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of data. Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the owner, in some cases, may have access to the data categories of employees involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third-party technical service providers, hosting providers, IT companies, communication agencies), their list is constantly updated and is available upon request by sending a communication to the data controller as better indicated below.

 

  1. DATA TRANSFER IN EXTRA EU COUNTRIES

This site may share some of the data collected with services located outside the European Union area. In particular with Google, Facebook and Microsoft (LinkedIn) through social plugins and the Google Analytics service. The transfer is authorized on the basis of specific decisions of the European Union and the Guarantor for the protection of personal data, in particular the decision 1250/2016 (Privacy Shield) for which no further consent is required. The companies mentioned above guarantee their adherence to the Privacy Shield.

 

  1. RIGHTS OF THE INTERESTED PARTY

Pursuant to current national legislation and the European Regulation 679/2016 (GDPR), according to the procedures and within the limits provided, at any time you can obtain confirmation of the existence of your data in our archives and exercise the following rights:

  • receive indications about origin, purposes and methods of treatment, logic applied to the processing carried out with electronic tools; identification details of the owner, designated managers and third parties to whom his data may be communicated or who may become aware of it;
  • in cases of consent-based processing, receive only the cost of any support, its data provided to the holder, in a structured and readable form by a data processor and in a format commonly used by an electronic device.
  • oppose in whole or in part, to the processing of your data or to obtaining the updating, correction, integration, cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that are not necessary conservation in relation to the purposes for which the data were collected or subsequently processed;
  • revoke a consent already provided at any time;
  • file a complaint with the Supervisory Authority (Italian Privacy Authority).
  • Data Protection Authority
    Piazza di Monte Citorio, 121
    00186 Roma
    +39 06 69677 1
    Fax +39 06 69677 785
    e-mail: garante@garanteprivacy.it
    Website: http://www.garanteprivacy.it/

The above rights are exercised with a request made without formalities to the data controller, also through a designated person, to whom a suitable and prompt reply will be provided. This request can be made verbally at the headquarters or forwarded to the address of the data controller as better specified below.

 

  1. HOLDER AND PLACE OF TREATMENT

Owner in accordance with Article 26 paragraph 1 of EU Regulation 679/2016 is:

D.F.V. S.r.l. VAT Number: 01885070068

Registered office: Surano (LE) Strada Statale 275 Km. 14,400

Contacts: Tel. +39 0836 935200 – email privacy@dfv.it

The place of data processing is located at the operational headquarters of DFV S.r.l. The person in charge of the treatment is the legal representative pro tempore of DFV S.r.l.. In the event that users have questions regarding the processing of personal data, and / or rights relating to the user’s personal data or regarding the Privacy Policy, they may contact the Data Controller responsible for processing the data at the e-mail address privacy@dfv.it. In the event that users have questions regarding the protection of personal data, and / or rights relating to the personal data of the user, they can contact the Legal Representative pro tempore di DFV S.r.l. at the e-mail address privacy@dfv.it.

 

  1. RIGHT OF ACCESS TO YOUR PERSONAL DATA AND CANCELLATION

The user can, at any time, require access to their personal data stored in our database, making an explicit request by sending an email with the nature of the request to the email address privacy@dfv.it. The user can also use the right to cancel / forget their personal data at any time. The cancellation procedure can be made within 30 days of the request.

 

  1. UPDATE

This information was updated on: 09/11/2018.